COOKIE POLICY

1.            Our approach

We, PETCORE EUROPE (hereinafter referred to as "PETCORE EUROPE", "we" or "us"), with registered office in Belgium, de Broquevillelaan 12, 1150 Sint-Pieters-Woluwe, with company number 0456.829.121, use cookies on our website https://www.petcore-europe.org  (hereinafter: “Website”).

In this cookie policy, we wish to provide clear and transparent information about which Cookies we use on our Website, for what purposes these cookies are used and how we handle these cookies.

This cookie policy is intended for all internet users who visit and consult our Website.

2.            Information about when we use cookies

We use cookies when you visit our Website. These cookies help us to improve the functioning of our Website, measure how functional the content of our Website is, and understand your personal (usage) preferences and interests so that we can offer you, as a (returning) visitor to the Website, an optimal user experience.

Under European and Belgian legislation[1], we are required to ask for your prior, explicit consent to place and/or store certain cookies on your computer and/or mobile devices.

3.            What are cookies?

Cookies are simple small text and number files that are sent during a visit to our Website and stored by the underlying browser on the hard drive of your computer or other (mobile) device. The information placed and/or stored therein can be sent back to our servers or to those of relevant third parties during a return visit. This allows us to remember your (user) preferences and interests when using our Website.

When you visit our Website, you will be asked for your consent to place various categories of cookies that we use. In Section 5, we explain in more detail how we ask for your consent and how you can withdraw if necessary.

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferenc (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the Website or browse from one page to another).

4.            What type of cookies will be placed on your device?

Cookies can be classified according to their purpose, origin, and lifespan.

Below, we list the categories of cookies that we use when you visit our Website, depending on your consent.

4.1          Necessary cookies

These cookies are essential for visiting our Website and using certain parts and/or functionalities of it. For example, these cookies allow you:

  • to establish a connection between the Website and your computer or other (mobile) device,
  • to navigate on our Website
  • to navigate between the different parts of the Website;
  • to offer a proper functioning of the registration process;
  • to log in to the member’s area
  • to read the user’s browser settings in order to optimally display the registration form on the user’s screen;
  • to optimize the performance of the registration process
  • etc.

These types of cookies qualify—by origin—as “first-party cookies” in the sense that these cookies are placed directly in the address bar of the browser by the registered domain (our Website). In other words, these are cookies that are placed directly on our Website.

These cookies are automatically deleted when you close your browser. These cookies therefore qualify as session cookies in terms of their lifetime.

Due to the technical necessity of placing these cookies, no consent is required and it is sufficient to simply inform you about them. We are therefore entitled to place this type of cookie on your computer or (mobile) device as soon as you visit our Website.

4.2          Functional cookies

These cookies are essential for visiting our Website and for certain functions. This category of cookies facilitates the functioning of our website and ensures that you enjoy a pleasant browsing experience. For example, these cookies help you remember technical choices so that you do not have to enter them every time you visit our website:

  • basic preferences (region, language settings)
  • use of forms (registration form)
  • remembering your credentials (username and password)
  • font size or display preferences
  • to remember if you already accepted our use of cookies when you visited our Website for the first time.

These cookies qualify as “first-party cookies” in the sense that they are placed directly in the browser's address bar by the registered domain (our Website). In other words, these are cookies that are placed directly on our Website.

In terms of lifespan, these cookies qualify as “permanent cookies.” These cookies remain on your computer or (mobile) device for the duration specified in the cookie. They are activated for this duration each time you visit our Website.

Since these cookies are also necessary for technical reasons and ensure the proper functioning of our Website, a mere information obligation is sufficient, and no consent is required. We are therefore entitled to place these types of cookies on your computer or (mobile) device for the aforementioned purposes.

4.3          Analytical cookies

Our website may place analytical cookies on your computer or (mobile) device. These types of cookies collect information about how visitors use our Website, for example:

  • to determine which pages of our Website are visited most often),
  • where your computer or (mobile) device is located,
  • measuring the effectiveness of the search results displayed on the Website,
  • modify and optimize the content, navigation and structure of the registration form and/or process, if necessary;
  • tracing the traffic of the Website that gives access to the registration form;
  • the number of participants that have completed the registration process;

, all with the aim of improving the content of our Website, adapting it to the wishes and needs of visitors, and increasing the ease of use of our Website.

These cookies qualify—by origin—as “third-party cookies” as defined in Section 5. For the use of these type of cookies, we appeal to the services of the provider. We have concluded a processing agreement with the [service provider] for the use of these services. 

We will only place these kind of cookies on your computer or (mobile) device, if you explicitly consent to us doing so (see Section 5).

4.4          Third party cookies

To support our activities, our Website may also contain elements from other parties. When these elements are retrieved by the browser or other software from third-party websites, these websites may also place cookies on the visitor's device.

To view the content of third-party websites, you must accept their specific terms and conditions (including their privacy statement, any terms of use, and their cookie policy). We have no control over these specific terms and conditions of third parties. Consequently, we cannot be held responsible under any circumstances for the content of third-party websites and their associated terms and conditions.

If you decide not to view the content of third-party websites [e.g. via plugin], no third-party cookies will be placed on your computer and/or (mobile) device.

If you agree to third-party cookies being placed on your computer and/or (mobile) device, you must give your explicit consent, as specified in Section 5.

5.            Consent and how to control cookies

During a first visit to our website, you will be asked to choose whether to refuse or consent to the placement of certain categories of cookies on your computer and/or (mobile) device. You can change these cookie settings on our Website at any time - and, if necessary, withdraw your previously given consent or, conversely, activate your consent - via the hyperlink at the bottom of our website.

You can also set your browser to notify you when a cookie is placed or to prevent cookies from being collected. You can also delete cookies that have already been installed on your computer or mobile device at any time. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

You can find out how to do this for the most commonly used browsers via the links below:

(https://support.microsoft.com/nl-nl/topic/cookies-verwijderen-en-beheren-168dab11-0753-043d-7c16-ede5947fc64d )

(https://support.mozilla.org/nl/kb/cookies-verwijderen-gegevens-wissen-websites-opgeslagen) 

  • Safari

(https://support.apple.com/nl-nl/HT201265)

Are you using a different browser? If so, please check whether the procedure for your browser is included on the website www.allaboutcookies.org/manage-cookies.

6.            Processing of personal data

To the extent that personal data is processed when placing cookies on our Website, we undertake to do so in accordance with the applicable privacy regulations. For more information about how we handle your personal data, please refer to our  Privacy Statement (insert hyperlink), which can also be consulted at the bottom of our Website Privacy Statement | petcore-europe.org.

7.            Right to access, correct, or delete your data

You have the right to request access to, correction, or deletion of your data at any time. To prevent misuse, we may ask you to provide adequate identification. When it comes to access to personal data linked to a cookie for which you have given permission to be placed on your computer and/or (mobile) device, you must send a copy of the relevant cookie(s). You can find these in your browser settings (see above).

You can exercise your rights by sending a letter to the following addresses:

e-mail:
This email address is being protected from spambots. You need JavaScript enabled to view it. 

or

via post: 

PETCORE EUROPE  (Internationale vereniging zonder winstoogmerk)

de Broquevillelaan 12

1150 Sint-Pieters-Woluwe

Belgium

8.            Questions?

If you have questions about our use of cookies, please feel free to get in touch.

9.            Complaint?

If you have a complaint about our use of cookies, you can contact the Belgian Data Protection Authority at:

Drukpersstraat 35

1000 Brussels

, or online via the Belgian Data Protection Authority's website:

https://www.gegevensbeschermingsautoriteit.be/burger/acties/klacht-indienen

[1] Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) and Article 122, §3 of the Belgian Act of June 13, 2005 on electronic communications (transposition of Article 5 (3) Directive 2002/58/EC of the European Parliament and of the Council of July 12, 2002, concerning the processing of personal data and the protection of privacy in the electronic communications sector, as amended by Directive 2009/136/EC of the European Parliament and of the Council of November 25, 2009 (Directive on privacy and electronic communications).